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FAQ’s

What is Art Paint King?

Art Paint King is an online art store selling 100% hand made oil paintings. We established this website with the aim of selling quality paintings made affordable and accessible to everyone.

Why are the prices so low?

Art Paint King specialises in providing low cost, hand painted art. We have an unmatched ability to offer paintings at a low price. We have low overheads and sell direct to customers which means savings can be passed onto you. If you want 100% beautiful handmade oil paintings that you appreciate, why pay more?

What sizes are available?

The popular sizes are 50cm x 60cm, 60cm x 90cm, and 90cm x 120cm.  However, our group paintings have specific sizes listed. You can also request quote for other sizes including custom sizes.  Please contact us for pricing.

What form of payment do you accept?

We accept payments via PayPal.     PayPal acts like a digital wallet where you can securely store all your payment options, such as back account and credit card – without sharing your info with merchants and sellers.  PayPal is a faster, easier, safer way to make and accept payments online.

s it secured to buy from your online store?

Yes, definitely. If you are paying by PayPal, then PayPal has security and buyer protection.  Art Paint King also has VeriSign SSL Certificate so you know you can trust our website and the transaction.

How much will it cost to deliver my order?

FREE DELIVERY Australiawide.     Contact us for shipment outside Australia.

How long will it take to receive my painting?

Depending on size and quantity selected, allow 15-30 business days to paint and deliver your order.

Who will deliver my package?

We use Australian Air Express, DHL, TNT and UPS to deliver your package. If you are not home during delivery, a card will be left for customer to contact and arrange either redelivery or collection from the nearest depot.

Are my items insured?

Yes.

Can I track my delivery?

Once we receive your payment, we will send you email confirmation with delivery details. You can check your delivery with the tracking number and website link provided in the email.

What are giclée prints vs. oil paintings?

Giclee prints are paintings produced using digital printing. Art Paint King only supplies 100% hand painted oil paintings. They are beautifully painted entirely and exclusively by hand.

Do the paintings look exactly like the pictures on this website?

All artworks from Art Paint King are 100% hand painted and a slight variation will occur. Subtle variations can be expected due to the handcrafted nature of the painting, adding to its unique qualities. Please note that our paintings don’t include artist signature unless requested by the customer.

Do you have a refund policy?

Art Paint King is committed to providing exceptional customer service and quality products. All our paintings are checked thoroughly and packaged carefully before delivery. Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t perform as advertised.

What if the item I want is not available or you are unable to fulfil my order?

In the event that an ordered item is not available or we are unable to fulfil your order, we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

What is the best way to contact Art Paint King?

You can contact us via email.

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